Digital Signage for Brand Story

This glossary article explores the role of digital signage in brand storytelling. It covers the benefits, uses, examples, and practical tips for crafting an impactful brand narrative through digital displays. Perfect for businesses looking to enhance their brand identity and customer engagement.

Digital Signage for Brand Story

In today’s fast-paced, visually-driven world, digital signage has emerged as a powerful tool for brands to tell their story, capture attention, and create lasting impressions. It’s more than just a display screen—it’s a dynamic medium that can evoke emotions, convey values, and connect with audiences on a deeper level.

Whether you’re a retail store, a restaurant, an office space, or a hospitality brand, digital signage offers endless possibilities to engage your customers and reinforce your brand identity. This article dives into the world of digital signage for brand storytelling, exploring its benefits, uses, and best practices to help you craft an unforgettable narrative.


What is Digital Signage for Brand Storytelling?

Digital signage refers to the use of digital displays—such as LED screens, video walls, or interactive kiosks—to communicate information, advertise products, or share messages. When used for brand storytelling, it becomes a strategic tool to convey your brand’s mission, vision, and values in a visually compelling way.

Unlike traditional static signage, digital signage is dynamic and adaptable. It allows you to showcase your story through videos, animations, graphics, and even interactive content. This flexibility makes it an ideal platform to connect with your audience, whether they’re walking past your store, waiting in a lobby, or exploring your website.


Why Use Digital Signage for Brand Storytelling?

Digital signage offers several advantages for brands looking to elevate their storytelling:

  1. Engages the Senses: With vibrant visuals, motion graphics, and sound, digital signage captures attention and creates immersive experiences.
  2. Real-Time Updates: You can easily update content to reflect current promotions, events, or brand messages without the hassle of printing new materials.
  3. Customizable Experiences: Tailor your content to specific audiences, locations, or times of day for a more personalized touch.
  4. Cost-Effective: While the initial investment may be higher than traditional signage, digital signage saves money in the long run by reducing printing and installation costs.
  5. Measurable Impact: Track engagement metrics like views, interactions, and dwell time to gauge the effectiveness of your content.

How to Craft a Compelling Brand Story with Digital Signage

Creating a compelling brand story with digital signage involves more than just flashing your logo on a screen. Here are some tips to help you get started:

  1. Define Your Brand Identity: Start by clarifying your brand’s core values, mission, and unique selling points. This foundation will guide your content creation.
  2. Use Visual Hierarchy: Prioritize key messages with bold headlines, eye-catching visuals, and concise text.
  3. Incorporate Storytelling Elements: Use a narrative structure with a beginning, middle, and end to make your story relatable and memorable.
  4. Leverage Interactivity: Interactive elements like touchscreens or QR codes encourage audience participation and make the experience more engaging.
  5. Keep It Fresh: Regularly update your content to keep it relevant and maintain audience interest.
  6. Align with Your Environment: Ensure your signage complements the space it’s in—whether it’s a retail store, office lobby, or outdoor setting.

Examples of Digital Signage for Brand Storytelling

Here are some real-world examples of how brands are using digital signage to tell their story:

  • Retail Stores: Display product origin stories, customer testimonials, or behind-the-scenes videos to build trust and connection.
  • Restaurants: Showcase the journey of ingredients from farm to table or highlight the chef’s creative process.
  • Corporate Offices: Use digital displays to communicate company culture, values, and milestones to employees and visitors.
  • Hotels and Resorts: Share local cultural insights, sustainability initiatives, or personalized guest experiences.
  • Events and Exhibitions: Create immersive environments with dynamic visuals and interactive content to engage attendees.

Benefits of Digital Signage for Brand Storytelling

  1. Boosts Brand Awareness: Consistent, visually appealing content reinforces your brand identity and makes it more recognizable.
  2. Enhances Customer Engagement: Dynamic displays capture attention and encourage interaction, leading to deeper connections with your audience.
  3. Differentiates Your Brand: Innovative use of digital signage sets you apart from competitors and positions you as a forward-thinking leader.
  4. Drives Sales and Conversions: Highlighting products, promotions, or testimonials can influence purchasing decisions.
  5. Creates Memorable Experiences: A well-crafted brand story leaves a lasting impression and fosters loyalty.

Tips for Effective Digital Signage Brand Storytelling

  1. Keep It Simple: Avoid clutter and focus on one key message per display.
  2. Be Consistent: Ensure your signage aligns with your overall brand identity, including colors, fonts, and tone.
  3. Optimize for Your Audience: Tailor your content to the demographics, interests, and behaviors of your target audience.
  4. Test and Iterate: Experiment with different formats, layouts, and content styles to see what resonates best.
  5. Monitor Performance: Use analytics to track engagement and make data-driven improvements.

Common Mistakes to Avoid

While digital signage offers many opportunities, there are some pitfalls to watch out for:

  • Overloading Content: Too much information can overwhelm viewers and dilute your message.
  • Ignoring Placement: Poorly positioned signage may go unnoticed or fail to engage the audience.
  • Neglecting Maintenance: Technical issues or outdated content can harm your brand’s reputation.
  • Losing Brand Consistency: Inconsistent visuals or messaging can confuse your audience and weaken your brand identity.

The Future of Digital Signage for Brand Storytelling

As technology continues to evolve, the possibilities for digital signage are endless. Trends like AI-powered personalization, augmented reality, and voice-activated displays are set to transform how brands tell their stories. By staying ahead of these innovations, you can continue to captivate your audience and create meaningful connections.


Infographic Table: Digital Signage Best Practices

Best Practice Description
Define Your Story Start with a clear narrative that reflects your brand’s values and mission.
Use High-Quality Visuals Invest in professional design and crisp imagery to make your content stand out.
Keep Content Fresh Regularly update your displays to maintain relevance and interest.
Optimize for Placement Position signage where it’s most visible and impactful for your audience.
Leverage Interactivity Encourage audience participation with touchscreens, QR codes, or gamification.
Track Performance Use analytics to measure engagement and refine your strategy.

Digital signage is more than just a trend—it’s a powerful way to bring your brand story to life. By combining creativity, technology, and strategic planning, you can create immersive experiences that resonate with your audience and leave a lasting impression. Whether you’re looking to boost engagement, drive sales, or build brand loyalty, digital signage offers endless opportunities to make your mark.

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Emily Layton

Graphic Designer

Emily Layton is a graphic designer and creative with a BFA in Graphic Design & Digital Media with action sports emphasis from Laguna College of Art and Design. Adept at aligning brand goals across formats, market trends, and consumer behavior, she translates insights into compelling visual narratives. Her experience spans corporate decks, brand books, and apparel collections—ensuring brand consistency, clarity, and impact. She values strong creative collaboration and brings a thoughtful, solutions-oriented approach to every project.

Project Experience:

  • West Creative Agency, Costa Mesa, CA
  • Huntress Decor, San Diego, CA
  • La Jolla Group - O’Neill Irvine, CA
  • Gotcha Digital Design, Virginia Beach, VA
  • Veterinary Emergency Group Various Locations
  • Nostos Grocery Store Panama City, Panama
  • Tribute Hotel Nob Hill Albuquerque, NM

Priscilla Bueno

Interior Designer

Priscilla is a Cal State Long Beach alumna with a Bachelor of Fine Arts in Interior Design. She has worked across residential, hospitality, nonprofit, and wellness sectors, with a focus on creating spaces that support emotional well-being and human connection.

Influenced by her interest in psychology, Priscilla approaches design with a deep understanding of how physical environments impact how we feel, behave, and connect. Her work combines material sensitivity, spatial clarity, and user-centered thinking to foster environments that help people feel grounded and safe.

From luxury spas to trauma-informed nonprofit spaces, she designs with a clear goal: to shape interiors that invite presence, foster restoration, and create a true sense of belonging.

Project Experience:

  • Vintera Resort at Napa Creek, Napa, CA
  • DoubleTree Gilbert, Gilbert, AZ
  • Alexan Long Beach, Long Beach, CA
  • Alexan Arcadia, Arcadia, CA
  • Babyletto, Los Angeles, CA
  • Cozy Earth, Newport, CA

Jen Khor

Senior Interior Designer

With a thoughtful and intuitive approach, Jen Khor brings strong expertise in hospitality design, as well as experience in retail, F&B, and corporate offices. Her user-centric, narrative-driven philosophy reflects local culture and context, creating spaces that feel relevant and resonant.

Jen has a deep understanding of hotel brand standards and leads quality control for custom casegoods with high attention to detail. Sensitive to client needs, she communicates ideas through tools like BIM, AI, and hand sketches. Jen is passionate about crafting spaces that evoke emotion, inspire curiosity, and foster inclusivity with lasting impact.

Project Experience:

  • Vintera Resort at Napa Creek, Napa, CA
  • Hotel De Novo - Tapestry by Hilton, Springdale, UT
  • DoubleTree Guestroom Prototype, Various Locations
  • Alexan Long Beach, Long Beach, CA
  • Alexan Arcadia, Arcadia, CA
  • Wild Greens, University of Arkansas, AR
  • Joybird Headquarters, Los Angeles, CA

Melissa He

Senior Interior Designer

With years of experience in working on various project types, Melissa approaches each design as a new narrative, infusing storytelling, cultural context, and personality into every space. Educated in Fine Art in China and Interior Design at Cal State Long Beach, Melissa applies a detail-driven and research-based methodology to craft spaces that are both visually compelling and deeply resonant. Her approach reflects a belief that each project offers a chance to explore new voices and challenge convention, leading to designs that not only reflect individual identities but also support the broader community. She continues to evolve her design practice through collaboration, curiosity, and purpose, seeking to create spaces that adapt, grow, and inspire meaningful engagement.

Project Experience:

  • Vintera Resort at Napa Creek, Napa, CA
  • Hotel De Novo - Tapestry by Hilton, Springdale, UT
  • Alexan Long Beach, Long Beach, CA
  • DoubleTree Guestroom Prototype, Various Locations
  • Alexan Arcadia, Arcadia, CA
  • Port of Long Beach, Long Beach, CA
  • Wolf and Shepherd, Manhattan, NY

Chris Gorney

Director of Procurement

Chris is the Senior Director of Creative Sourcing and Procurement at DyeLot. A proven industry professional, he has worked with many of the world’s largest hospitality and development companies. He can speak to the entire lifecycle of design, development, and construction as well as contribute to the minutia of bespoke fabrication and production. Using an open-book and collaborative approach, Chris has the advantage of understanding the nuances of millwork, furnishing, and custom fabrication in order to reach a true-to-concept product. He brings with him more than a decade of experience working across multiple disciplines within the design industry.

Project Experience:

  • Hotel De Novo - Tapestry by Hilton, Springdale, UT
  • Wayfarer Hotel, Los Angeles, CA
  • The Edwin, Chattanooga, TN
  • Downtown Marriott, Des Moines, IA
  • Lincolnshire Marriott, Lincolnshire, IL
  • Capitol District Marriott, Omaha, NE
  • The Ferrier, Temecula, CA
  • The Tin Building by Jean George, New York, NY

Mathew Vo

Senior Interior Designer

As a designer with a background in both architecture and interiors, Mathew brings a layered perspective to every project. Drawing on experience across diverse project types—from hospitality and food & beverage to sports and retail—he crafts spaces that balance performance, beauty, and emotional resonance. Inspired by his interest in theater and production design, Mathew focuses on creating immersive environments that take users on a curated journey. His command of design technology and documentation tools, including BIM, allows him to navigate complex projects while staying grounded in storytelling and purpose-driven design. Mathew continues to find inspiration in context, culture, and narrative—translating them into built environments that leave a lasting impact.

Project Experience:

  • DoubleTree Gilbert, Gilbert, AZ
  • Port of Long Beach, Long Beach, CA
  • Swing Set Productions, Long Beach, CA
  • Hotel De Novo - Tapestry by Hilton, Springdale, UT

Ava Javaheri

Senior Interior Designer

With roots in a family of entrepreneurs and artists, Ava’s passion for hospitality design was sparked early—surrounded by showrooms and inspired styling sessions in her family’s furniture store. Today at DyeLot Interiors, she channels that lifelong aesthetic instinct into creating immersive environments that elevate the guest experience. Ava approaches hospitality interiors as both a visual narrative and an emotional journey, blending function with atmosphere in spaces meant to inspire, delight, and linger in memory. Her creative process draws on everything from global travel and museum exploration to cinematic set design, all feeding her pursuit of detail-driven, unforgettable spaces where people feel genuinely transported.

Project Experience:

  • Vintera Resort at Napa Creek, Napa, CA
  • Hotel Maya, Long Beach, CA
  • DoubleTree Gilbert, Gilbert, AZ
  • Swing Set Productions, Long Beach, CA
  • Port of Long Beach, Long Beach, CA

Chaya Juntara

Procurement Specialist

As a key member of DyeLot Interiors, Chaya is dedicated to collaborating with clients and vendors to deliver an exceptional experience marked by reliability, accountability, and integrity. Her primary focus is executing each project vision on time, ensuring top-tier quality, and managing the budget with precision. With deep expertise in sourcing and FF&E, Chaya brings a strong technical foundation that is essential to the creation of remarkable hospitality interiors and furnishings—the cornerstone of our procurement practice. She has worked alongside industry leaders in custom furniture, providing her with a wealth of experience. Her unique background in both interiors and procurement allows her to offer creative solutions that consistently exceed client expectations.

Project Experience:

  • Vintera Resort at Napa Creek, Napa, CA
  • Hotel De Novo - Tapestry by Hilton, Springdale, UT
  • Hotel Maya, Long Beach, CA
  • DoubleTree Gilbert, Gilbert, AZ
  • Cliffrose Springdale, Springdale, UT
  • Nuri Steakhouse, Dallas, TX
  • The Tin Building by Jean George, New York, NY
  • Solis Park, Irvine, CA

Adam Ford, NCIDQ

Senior Interior Project Designer

As a Senior Interior Project Designer at DyeLot, Adam leans on his expertise in interior design and theatrical storytelling to bring designs to life. Having extensive full-service and focused service hotel design experience, he is attuned to both branded work with Marriott, Hilton, and IHG and non-branded/independent projects. Adam helps create immersive and functional spaces that resonate with guests and elevate brand identities. His collaboration with hotel brands has honed his ability to blend aesthetics with practicality, ensuring seamless guest experiences and maximizing operational efficiency.

Project Experience:

  • Hotel De Novo - Tapestry by Hilton, Springdale, UT
  • DoubleTree Gilbert, Gilbert, AZ
  • Where The Wild Greens AR, Fayetteville, AR
  • Camp Creek Golf Resort & Inn, Inlet Beach, FL
  • Hotel Cyrus, Topeka, KS
  • Delta by Marriott, Thornton Northglenn, CO
  • Tribute South Park, Austin, TX

Brittany LeBlanc, NCIDQ, CID

Senior Project Designer / Associate

With a multi-disciplinary design and architecture background, Brittany continues to create unique user experiences for diversified projects. Brittany concentrates on designing spaces that provoke interest, emotion and encourage brand longevity. After studying interior design, Brittany continues to grow and expand her knowledge of interiors and architecture by working within both disciplines. Brittany’s experience comes from a vast range of industries including hospitality, food and beverage, retail, and experiential marketing.

Project Experience:

  • Vintera Resort at Napa Creek, Napa, CA
  • Hotel De Novo - Tapestry by Hilton, Springdale, UT
  • Hotel Maya, Long Beach, CA
  • DoubleTree Gilbert, Gilbert, AZ
  • The Wilder's Lounge, Springdale, UT
  • Anu Restaurant, Springdale, UT
  • Wolf and Shepherd, Manhattan, NY

Gustavo Neri

Director of Branding

Gustavo Neri serves as the Director of Branding, leading branding and signage/wayfinding campaigns for hospitality and residential projects Neri creates the narrative for a project before it begins – setting a strong aesthetic and identity for the project to ensure its message and character is carried through the life of the design process. Neri’s view of design is that it must be seen through the lens of the viewer, not the designer. One must take into account the experience of the person perceiving his work as they are guided through it, taking all elements into careful consideration and removing himself from the experience.

Project Experience:

  • Hotel Indigo, Savannah, GA
  • DoubleTree Gilbert, Gilbert, AZ
  • Hotel Amarano, Burbank, CA
  • Glenmark Hotel, Glendale, CA
  • Eminence Boston Hotel, Boston, MA
  • Hilton Fort Lauderdale, Fort Lauderdale, FL
  • Alexan Long Beach, Long Beach, CA
  • Wolf and Shepherd, Manhattan, NY

Krystle Fader, NCIDQ, CID

Design Manager / Senior Associate

As a Design Manager at DyeLot Interiors, Krystle brings over 15 years of professional experience in interior and architectural design to the team. With experience in a range of markets including food & beverage, multi-family housing, hospitality, workplace and healthcare, she brings her combined knowledge from each and is able to apply that to new project opportunities. With an education in interior architectural design and a passion for efficient solutions, Krystle has been able to grow into a leadership role managing projects from design concept though completion of construction.

Project Experience:

  • Alexan Long Beach, Long Beach, CA
  • Alexan Arcadia, Arcadia, CA
  • The Monde, Scottsdale, AZ
  • Partake Collective, Long Beach, CA
  • Port of Long Beach, Long Beach, CA
  • Swing Set Productions, Long Beach, CA
  • Din Tai Fung, Various Locations
  • Fogo de Chao, Various Locations

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Alex Kuby, AIA, WELL AP

Associate Principal

Alex is a licensed architect specializing in hospitality and experiential interior design, with a foundation built on years of practice across high-end hotels, branded environments, and lifestyle-driven residential spaces. His work is grounded in architectural rigor and elevated by a narrative-driven approach that shapes immersive, memorable experiences. With a deep understanding of design theory, construction, and project execution, Alex brings a holistic, strategic lens to each project—bridging spatial storytelling with operational excellence.

Hospitality Experience:

  • Vintera Resort at Napa Creek, Napa, CA
  • Hotel De Novo - Tapestry by Hilton, Springdale, UT
  • Hotel Indigo - IHG, Los Angeles, CA
  • Grand Hyatt - Baha Mar, Nassau, Bahamas
  • Pullman Baotou, Baotou, China
  • Hilton Resort Wenchang, Hainan Island, China

Residential Experience:

  • Perla Luxury Condo Tower, Los Angeles, CA
  • Watermark Assited Living, Westwood, CA
  • Alexan WestEnd, Long Beach, CA

Jackson Thilenius, AIA

Senior Principal

As Senior Principal of DyeLot Interiors, Jackson operates at the intersection of strategy, design and implementation, driving innovative and authentic solutions to hospitality projects around the world. With over twenty-five years of practice in architecture and interior design, combined with a comprehensive understanding of the hospitality industry, Jackson collaborates with clients to establish project objectives which produce original designs and tailored brand positioning. Jackson has created a broad range of award-winning projects across the globe, leveraging his understanding of operational trends, local culture, and narrative-driven design.

Brand Experience:

Marriott
Hilton
Pacifica Hotels
Hyatt
Equinox
Loews Hotels
IHG
Karisma Hotels and Resorts
Oxford Capital Group
Marcus Hotels
Blackstone
Radisson Hotels
Starwood Capital